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IT Analyst Programming H/F

Typical Qualifications : 

Education : 

Four-year college degree in a business-related or Information Technology related field or equivalent combination of work and experience.

Experience Target : 

Four plus years of experience with the following : MS SQL Server Database and SSIS (Version 2008 and above preferred) and Data Warehouse design.  Four plus years of experience in systems analysis.


Excellent technical skills. 

Strong analytical and problem solving skills. 

Excellent communication skills : Must be proficient in both French and English.


Ability to work at the highest technical level of all phases of applications systems analysis and programming activities.  Ability to communicate technical information to business users and translate business requirements into technical specifications.  Ability to work well within a team environment, as well as to work independently with a minimum amount of supervision.  Ability to lead issues through resolution with little guidance from upper management.

Travel Required :  Travel up to 25% may be required, both in Morocco/Europe and possibly internationally.

Summary of Primary Job Responsibilities

Act as a lead for the team to develop the architecture of the EMEA data warehouse and reporting solutions, document processes and mentor team members to ensure the architecture is adhered to, and that all processes follow Sarbanes Oxley guidelines.  Develop and manage projects to extract data from source systems, design the data warehouse schemas to hold the data, and load the data to the data warehouse for reporting.  Act as the lead on client projects.  Train associates on the ETL and data warehouse architecture.   

Provide management and users with ongoing project status and issues resolution.  Manage SSIS packages, and ensure all processes are running as efficiently as possible.  Work with the DBA team to monitor the applications running against the EMEA data warehouse, to manage the performance of the hardware and applications running on the system. 

Responsible for reviewing code for processes that are feeding into the EMEA data warehouse to ensure processes run as quickly as possible, and that data may be tied to other systems in the Sitel/Acticall environment.  Assure quality and integrity of final production implementation – compliance with committed function, dates, data integrity, and performance.

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